1. Data collected automatically:
When you use our website, we automatically collect certain information, such as your IP address, browser, type of device, operating system and information about your activity on the website. This data is collected for statistical purposes and to analyse website traffic. They are not linked to any personal data.
2. Personal data:
If you choose to use our services, we will ask you for some personal data, such as your name, email address, telephone number, booking preferences and other information necessary for the complete processing of your order. The provision of this data is voluntary but necessary to use our services.
3. Data use:
The personal information collected is used to provide the services we offer. The use of this information may include, but is not limited to, confirming a booking, contacting us about an order, issuing an invoice, responding to enquiries or complaints and sending marketing information about our services. The data may also be used for analytical purposes to improve our services.
4. Sharing of personal data:
Your personal data may only be shared with entities that are necessary for the processing of your order, such as hotel service providers (e.g. cleaning). In such cases, we will provide appropriate safeguards to protect your data.
6. Data security:
We are committed to the security of your personal information and have adopted appropriate security measures such as data encryption, firewalls and systems to prevent unauthorised access. Employees have limited access to personal data and are required to maintain the confidentiality of this information.